Returns & Exchanges

At Sri Saraswathi Organics, we prioritize the freshness and purity of our organic food products. If you receive a damaged or incorrect item, we offer a seamless return process within 48 hours of delivery to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or phone within 48 hours of receiving your order, providing your order number and details of the issue.

• 2.
  Provide Proof

  Attach clear photographs of the product, the packaging label, and the specific defect or damage to help us verify your claim.

• 3.
  Verification Process

  Our quality assurance team will review your request within 2 business days to ensure it meets our return criteria for organic food safety.

• 4.
  Refund or Replacement

  Once approved, we will either dispatch a fresh replacement at no extra cost or initiate a full refund to your original payment method.